Sri Krishna Janmashtami 2026 - General Volunteer Orientation Quiz

Before You Begin

Please read these instructions before starting the orientation quiz.

Enter the same name and mobile number used for volunteer registration.
All 25 questions are required.
Answer one question at a time.
After each answer, carefully read the correction and explanation before continuing.
Continue until the orientation completion message appears.

Hare Krishna dear volunteer.

Please answer all 25 questions. Read each explanation carefully. This quiz is part of the general volunteer orientation for Sri Krishna Janmashtami 2026 at ISKCON Vaikuntha Hill.

Please enter the name and mobile number used for volunteer registration

Think about what the Service Team assumes after giving you a service.

1 / 25

You have been given a Janmashtami service in Hanuman App. If you do not tell us anything else, what will the Service Team expect?

A. Someone will call me again before my service is final.

B. The Service Team expects me to come for the service given to me.

C. I can decide on the festival day if I want to come.

D. My service matters only after I reach the temple.

Both Hanuman App and your Service Coordinator need to know.

2 / 25

You were available and got a service, but now you cannot come. What should you do?

A. Mark unavailable in Hanuman App. The coordinator will see it.

B. Tell the Service Coordinator. No need to change Hanuman App.

C. Ask another volunteer to tell the Service Team.

D. Mark unavailable in Hanuman App and also tell your Service Coordinator.

You are late, but you are still coming.

3 / 25

Your service starts at 4:00 pm. You will be late, but you are still coming. What should you do?

A. Tell your Service Coordinator as early as possible and say when you expect to reach.

B. Mark yourself unavailable for the whole day.

C. Reach late and explain after you arrive.

D. Ask another volunteer to explain if anyone asks.

Think about the shuttle arranged for volunteers.

4 / 25

You will be at the temple for many hours of service. What is the best way to travel, as far as possible?

A. Bring your car because volunteers get priority parking.

B. Take the Metro to Doddakallasandra and use the volunteer shuttle to the temple and back.

C. Take Ola, Uber or auto because they can drop you at the temple.

D. Any way is fine because volunteer parking is not a problem.

Ola, Uber and autos have an access limit.

5 / 25

You plan to come by Ola, Uber or auto. What should you know?

A. They can go through if you show your volunteer badge.

B. They can go to the temple during less busy hours.

C. They cannot go beyond the allowed point near the foot of the bridge. Plan your journey accordingly.

D. They have the same access as a volunteer's own vehicle.

Reaching the temple is not the same as reporting for service.

6 / 25

You have reached the temple on time and your service is shown in Hanuman App. What should you do next?

A. Start helping wherever help is needed.

B. Go to the Volunteer Care Cell (VCC) first for check-in.

C. Wait for your Service Coordinator to call you.

D. Go to your Designated Service Location (DSL), report to your Service Coordinator and complete check-in as instructed.

Festival check-in may be different from regular days.

7 / 25

You are a regular volunteer and normally check yourself in on Hanuman App. On Janmashtami, your service uses coordinator check-in. What should you do?

A. Check yourself in as usual.

B. Start service and correct the attendance later.

C. Report to your Service Coordinator and get checked in through the festival process.

D. Ask another volunteer to confirm that you came.

Badge collection has one fixed place.

8 / 25

You have a service but have not collected your volunteer badge. Where should you go?

A. Go to the Volunteer Care Cell (VCC) in the Bhagavad Gita class area, at the blue tents marked VCC.

B. Start service without the badge and collect it later.

C. Borrow another volunteer's badge.

D. Ask the Service Coordinator to make a temporary badge.

Your badge should show that you are a festival volunteer.

9 / 25

What should you do with your volunteer badge during service?

A. Keep it in your pocket and show it only when asked.

B. Wear it only when going for prasadam.

C. Wear it so it can be clearly seen throughout your service.

D. Give it to the Service Coordinator for safekeeping.

Help is good, but do not leave your own service without coordination.

10 / 25

You are doing your service. Another service nearby looks very busy and seems to need help. What should you do?

A. Leave your service and help there immediately.

B. Stay with your service and inform the concerned coordinator that more help may be needed there.

C. Ask someone nearby to cover you and move there.

D. Ignore it completely because it is not your service.

It is better to guide correctly than to guess.

11 / 25

A visitor asks you a question about the festival, but you do not know the answer. What should you do?

A. Give the answer that seems most likely.

B. Say it is not your service and walk away.

C. Ask another visitor and repeat what they say.

D. Politely say you are not sure and guide the visitor to the right person or information point.

Do not argue, and do not make your own exceptions.

12 / 25

A visitor is upset and speaks harshly about an arrangement you cannot change. What should you do?

A. Stay calm and respectful. Explain what you know and get help if needed.

B. Make an exception so the visitor becomes happy.

C. Tell the visitor firmly not to speak to volunteers like that.

D. Stop talking to the visitor.

First take care of the service need.

13 / 25

During a busy time, your Service Coordinator corrects you more sharply than you expected. What should you do first?

A. Ask other volunteers if the coordinator is right.

B. First discuss how the coordinator spoke to you.

C. Understand the correction and do what is required. If needed, discuss the concern later.

D. Continue your way until the coordinator explains everything.

Prasadam may be ready, but your service still needs proper coverage.

14 / 25

Prasadam is being served, but your prasadam break has not been enabled yet. What should you do?

A. Go for prasadam because it is already being served.

B. Ask another volunteer to cover you and go.

C. Stay in service until your Service Coordinator enables or arranges your prasadam break.

D. Go to the prasadam area and see if your badge scans.

Different volunteers may have different prasadam times.

15 / 25

Another volunteer says, “My prasadam is enabled. Come with me.” Your prasadam is not enabled. What should you do?

A. Go together because you are in the same service.

B. Wait until your own prasadam break is enabled or arranged.

C. Go if someone else says they will cover you.

D. Try scanning your badge. If it works, go in.

Enablement tells you when to go. Your badge is used at the entrance.

16 / 25

Your Service Coordinator has enabled your prasadam break. What should you do at the Volunteer Prasadam entrance?

A. Show your Hanuman App service on your phone.

B. Enter with another volunteer after their badge is scanned.

C. Tell them your coordinator allowed you.

D. Scan your own volunteer badge at the entrance.

Your volunteer badge is for you, not automatically for your family.

17 / 25

Your family is coming with you and would also like prasadam. What should you do?

A. Take them in with you because your badge covers your family.

B. Tell your Service Coordinator and follow the family coupon process.

C. Ask your family to enter separately.

D. Take them after the busy time when no permission is needed.

This question is only about what is served in Volunteer Prasadam.

18 / 25

You are serving on 4 September 2026 and you are not fasting. What will be served in the Volunteer Prasadam area?

A. Regular prasadam for people who are not fasting.

B. Both regular and Ekadashi prasadam.

C. Only Ekadashi prasadam. If you want other available food, you may buy it separately at the counters.

D. No prasadam because it is a fasting day.

All Lost & Found matters go to one place.

19 / 25

You find a child who is separated from the parents. What should you do?

A. Take the child safely to Reception, which is the Lost & Found point.

B. Walk around with the child and look for the parents.

C. Ask the child to wait where you found them.

D. Share the child's photo and details in volunteer groups.

This is about temple decorum, not about service timing.

20 / 25

You want to take a selfie with the Deities. What should you do?

A. Take it after your service is over.

B. Take it only when there is no crowd.

C. Do not take selfies with the Deities. Altar photography is also discouraged.

D. Ask another volunteer to take the same photo for you.

Do not leave an active service point without informing the coordinator.

21 / 25

Your service time is over, but the next volunteer has not come and your place still needs someone. What should you do?

A. Leave because your service time is over.

B. Ask any nearby volunteer to take your place.

C. Keep serving without telling anyone until someone comes.

D. Tell your Service Coordinator and make sure there is a proper handover or you are released before leaving.

Remember the order: check-out first, then VCC.

22 / 25

You have finished your final service and want your volunteer laddoo prasadam. What should you do?

A. First get checked out by your Service Coordinator. Then go to VCC, return your badge for scanning, and receive your laddoo prasadam.

B. Go straight to VCC. VCC will do your check-out and give the laddoo.

C. Return your badge to the Service Coordinator and then go to VCC.

D. Collect the laddoo first and complete check-out later.

Your badge gives one specific darshan facility.

23 / 25

You have finished your service and want to take darshan. What darshan queue can you use with your volunteer badge?

A. Gold Pass queue because you are a volunteer.

B. Blue Pass (Medium Pass) queue. Your volunteer badge itself is enough; you do not need a separate Blue Pass.

C. Only the general queue because the badge is only for service.

D. Either Gold or Blue Pass queue depending on the crowd.

Remember the time, family limit, and that you must go with them.

24 / 25

You want to take your family for darshan using the special volunteer-family facility. What is the correct way?

A. Your family can use the Blue Pass queue at any time by giving your name.

B. Give your badge to your family while you continue your service.

C. During the given lean time, such as 1:00–4:00 pm, you may personally take up to six family members, if you are not doing service at that time.

D. Your family can use the facility without you if they show a photo of your badge.

Volunteer service should not be used to ask for extra privilege.

25 / 25

You and your family come for darshan outside the special volunteer-family time. The queue is long, and you know the Queue Management volunteers. What should you do?

A. Ask them for Gold Pass entry because you have done volunteer service.

B. Ask them only to move you a little ahead in the queue.

C. Show your badge and ask them to make an exception if possible.

D. Use the darshan access each person is eligible for. Do not ask for queue skipping, closer darshan or special entry because you are a volunteer.